Terms and conditions

**Class Cancellation:** In the event that a class must be cancelled due to unforeseen circumstances (thunderstorm, swell, injury to a participant during the class, etc.), it will be rescheduled within the corresponding month or quarter, provided that a date and time can be agreed upon with all members of the group. If all means (surfing conditions, schedule, group availability) are exhausted without the possibility of rescheduling the cancelled class, it will be considered forfeited and will be compensated by issuing a class make-up voucher valid for one (1) year, or a free equipment rental voucher (board and wetsuit) for two (2) hours, valid for two (2) years. BBSE will not provide any financial compensation under any circumstances. If the class is shortened due to adverse conditions, the corresponding time will be made up in the next class. If it is the participant's last class, the remaining class time will be considered forfeited, without any financial compensation from BBSE. A complimentary equipment rental voucher (board and wetsuit) will be provided for two (2) hours, valid for two (2) years. Make-up classes for absences: In case of absence by the student without prior notice, the class will be considered forfeited. With at least 24 hours' notice and provided there is availability in the class schedule for the student's age and level, BBSE will arrange for the student to make up the class. Otherwise, the class will be forfeited. Punctuality: Class times are strictly adhered to. At the scheduled time, the instructor will depart for the water with the students who are ready. Arriving late to the school may result in the loss of the class without any compensation from BBSE.